Transactions

Browse successful charges, issue refunds, and track disputes from the Dashboard > Commerce > Payments tab.

The Payments tab in Dashboard > Commerce shows every charge tied to your app, with status, amount, currency, customer, and product references. From here you can issue refunds without leaving the builder.

Transaction states

Status	Meaning
`succeeded`	Payment captured successfully
`pending`	Awaiting capture or async confirmation
`failed`	Charge attempt failed
`refunded`	Fully refunded
`partially_refunded`	Some of the amount has been refunded
`disputed`	Customer has disputed the charge with their bank

Refunds

Find the transaction in the Payments tab and click the Refund button in that row. You can refund the full amount or a partial amount, with a reason:

Duplicate — accidentally charged twice
Fraudulent — the charge wasn’t authorized
Requested by customer — the customer asked for a refund

Refunds can only be issued on transactions with status succeeded or partially_refunded. Disputed transactions must be managed through Stripe’s dashboard.

Subscription transactions cannot be refunded via this flow — cancel the subscription instead. Only one-time payment transactions that include a Stripe charge ID are eligible.

The refund hits the customer’s original payment method via Stripe (typical settlement: 5–10 business days).

What’s tracked per transaction

id
customerId and productId (nullable — absent for subscription-only transactions)
amountCents and currency
status (above)
refundAmountCents (if any)
createdAt

Disputes (chargebacks)

If a customer disputes a charge with their bank, the transaction status flips to disputed. Stripe handles the dispute response flow — you’ll receive an email and can manage evidence submission through Stripe’s dashboard.

A native dispute response flow inside the Proyecta builder is on the roadmap.

Coming soon

Per-transaction event timeline — see every state change
Bulk export of transaction history
Native dispute response UI inside Dashboard > Commerce